Conditions d’utilisation

RECOV WELL – TERMS OF SERVICE

This website is operated by RECOV WELL. “We,” “us,” and “our” refer to RECOV WELL. By using this site or purchasing products, you agree to these Terms of Service, including any policies linked here.

These Terms apply to all users, including browsers, customers, clinics, and content contributors. If you do not agree, you may not use the site or services.

New features, tools, or services added to the site are also covered by these Terms. We may update them at any time by posting changes on the site. Continued use after updates means you accept the changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform for selling our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your province or territory of residence, or that you have obtained consent from a parent or guardian for any minor dependents using the site.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction, including copyright laws. You must not transmit any viruses, worms, or code of a destructive nature. Breach or violation of any Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and technical adjustments. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or access to the service without express written permission. Headings are included for convenience only and do not limit these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is for general information only and should not be the sole basis for making decisions. Any reliance is at your own risk. Historical information is provided for reference only. We may modify content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice. We may modify or discontinue services or products at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. Quantities may be limited, and returns or exchanges are subject to our Refund Policy.

We make every effort to display product colors and images accurately, but cannot guarantee exact representation on your monitor.

Authorized Use / Marketplace Policy:

  • Products purchased from RECOV WELL are intended for use by health professionals, clinics, and individual consumers.

  • Resale on third-party marketplaces (Amazon, eBay, Walmart Marketplace, etc.) is strictly prohibited without prior written authorization.

  • Violations may result in refusal of future orders and revocation of partner pricing.

We reserve the right to limit product quantities, restrict sales to specific regions, and discontinue products at any time. All product descriptions and pricing are subject to change without notice.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. Orders may be limited or canceled if placed under the same account, credit card, or address, or if suspected to be for resale.

You agree to provide current, complete, and accurate purchase and account information and promptly update it as needed.

For more details, see our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, which we do not control or endorse. Use is at your own risk. Any new features or tools added to the site will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with us. We are not responsible for their content, policies, or practices. Transactions with third parties are solely between you and the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit comments, ideas, or feedback, we may use them without obligation or payment. You are responsible for ensuring submissions do not violate any rights or contain harmful content.

SECTION 10 – PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy, available on the site.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Information may contain errors or inaccuracies, including product descriptions, pricing, and availability. We reserve the right to correct errors and update or cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use the site or its content to:

  • Violate laws or infringe intellectual property

  • Transmit viruses or malicious code

  • Harass, spam, or mislead others

  • Circumvent security features

  • Resell products on unauthorized marketplaces

Violations may result in termination of your access to the site.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Products and services are provided “as is” without warranties. RECOV WELL is not liable for damages resulting from use of the site or products, except as required by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold RECOV WELL and its affiliates harmless from claims arising from your breach of these Terms or violation of law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in effect.

SECTION 16 – TERMINATION

We may terminate your access at any time for violation of these Terms. Obligations incurred prior to termination remain effective.

SECTION 17 – ENTIRE AGREEMENT

These Terms, and any policies posted on this site, constitute the entire agreement between you and RECOV WELL, superseding prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Canada.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time by posting changes on this page. Continued use constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms may be sent to info@recovwell.com